Privacy Policy

Effective Date:Jan 25, 2025

Introduction

ZenBeli Technologies, Inc. (“ZenBeli,” “we,” “our,” or “us”), including our website (zenbeli.com) and app (app.zenbeli.com) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (zenbeli.com), access our app (app.zenbeli.com), and use our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect information to provide and improve our services, ensure a secure experience, and comply with legal requirements. This includes:

1.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, and password when you create an account.

  • Health Data: Information related to dietary preferences, food sensitivities, and other wellness-related data when you take assessments.

  • Payment Information: Billing and credit card information for transactions.

1.2 Automatically Collected Information

  • Device and Usage Data: IP address, browser type, operating system, referral URLs, and device identifiers.

  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies. (Refer to our Cookie Policy for details.)

1.3 Information From Third Parties

  • Third-Party Integrations: Data from external apps, platforms, or services you connect to ZenBeli.

  • Marketing Partners: Information provided by affiliates or advertisers.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To personalize your experience, provide dietary recommendations, and deliver requested services.

  • Account Management: To manage your account, respond to inquiries, and provide support.

  • Marketing: To send promotional emails, newsletters, and special offers (with your consent).

  • Analytics and Improvements: To analyze usage trends and improve our platform.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information in the following contexts:

3.1 Service Providers

  • With third-party vendors and contractors who perform services on our behalf (e.g., payment processors, analytics providers).

3.2 Business Transfers

  • In connection with a merger, sale, or transfer of assets.

3.3 Legal Obligations

  • When required to comply with legal obligations, protect our rights, or prevent fraud.

3.4 Aggregated or De-Identified Data

  • For analytics and research purposes, provided that the data cannot reasonably identify you.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience.

  • Analyze website traffic and performance.

  • Serve targeted advertisements.

For detailed information, refer to our [Cookie Policy].

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Specific retention periods include:

  • Account data: Retained while your account is active.

  • Payment data: Retained as required for financial record-keeping.

  • Health data: Retained as long as necessary to provide personalized recommendations.

6. Your Rights

Depending on your location, you may have the following rights under applicable data protection laws:

  • Access and Correction: The right to access and update your personal data.

  • Deletion: The right to request the deletion of your data.

  • Data Portability: The right to obtain a copy of your data in a portable format.

  • Objection: The right to object to data processing for certain purposes.

  • Withdraw Consent: The right to withdraw your consent where applicable.

To exercise these rights, please contact us at privacy@zenbeli.com.

7. Data Security

We implement robust security measures to protect your data, including:

  • AES-256 encryption for data at rest.

  • TLS 1.2/1.3 for data in transit.

  • Role-based access controls.

8. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure such transfers comply with applicable regulations through mechanisms like Standard Contractual Clauses.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting. We encourage you to review this page periodically for the latest information.

10. Contact Us

For questions or concerns about this Privacy Policy, contact us at:

  • Email: support@zenbeli.com

  • Mail: Zenbeli Technologies Inc., 22 Liberty Ln, Suite 105, Greenville, SC 29607

This Privacy Policy was last updated on Jan 25, 2025.